Frequently Asked Questions
Everything you need to know about your SUPERDUPER shopping experience.
How long does shipping take?
We offer standard shipping which typically takes 3-5 business days, and express shipping which arrives within 1-2 business days depending on your location.
What is your return policy?
You can return any unworn items with original tags attached within 30 days of purchase for a full refund or store credit.
How do I find the right size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our fashion cuts can vary between slim and oversized fits.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.
Can I track my order?
Yes, once your order ships, you will receive an email confirmation with a tracking number and a link to monitor your package's journey.
Are your materials sustainably sourced?
At SUPERDUPER, we are committed to ethical fashion. 70% of our current collection is made from organic cotton or recycled polyester, and we aim to reach 100% by 2025.